How do I apply for the Digital Certificate?

Once you have all the required documents completed, you may proceed to Port Rashid and meet Etisalat's personnel there, who will guide you on certificate enrollment process. If you have a USB memory stick, they will store your certificates on it. Otherwise, they will send it to you through email.

Note: The certificate requests for Mersal 2 are processed at Port Rashid only, not at any of Etisalat's business centres. You need to come personally there, faxing or emailing the documents are not accepted.

Who can apply?

Etisalat Business User Certificates are sold to organizations to be used by their employees or partners. An organization is expected to buy a band of 20, 50, 100, 200 or more certificates. The validity of each certificate is one year. However, certificates in a band can be utilized anytime during the year. Once an agreement to subscribe to Business User Certificates is signed by the organization, a customer ID is assigned to the organization by Etisalat. A nominated employee can use this Customer ID and enroll for the certificate. The certificate is communicated to the individual electronically.